Refund and Returns Policy
Shipping
At Molecular Solutions Peptides we offer Free Priority USPS shipping on orders over $350 within the US.
All our Free Shipping offers are for US addresses only, unless specified otherwise.
We offer same (business) day shipping for orders placed before 3pm EST Monday-Friday. All orders received after 3pm EST, or on weekends or holidays, will ship on the next business day.
We will soon be offering Priority Express shipping (overnight USPS) and FedEx shipping as well so stay tuned.
If you would like alternate shipping methods please reach out and we will do our best to accommodate you.
When your order ships, our systems will automatically generate a “Package Shipped” email notification that will include a tracking number.
Shipping rates and options, including free shipping, are subject to change at any time without notice.
Returns and Refunds
If your order has not yet shipped, you may cancel your order by contacting us at orders@mspeptides.com for a refund.
Refunds may be requested up to 30 days after an order is placed.
Refund Timeframe
Refunds should settle and post to your account in 2 to 3 business days.
Bulk and Special Orders
Contact us for bulk or special orders. Our friendly customer service staff will work with you to satisfy any special requests.